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With new mergers and licenses being proposed consistently, buyers will undoubtedly have more alternatives. It is reasonable to say that consumer lending and finserve industry has been [...]

As a generation, the youth prefers every aspect of life to be in tandem with their ambitions, instead of being an obstacle. Very often, bad credit scores can be just that, an obstacle and a [...]

During the pandemic and subsequent lockdown across the country in March 2020, the Reserve Bank of India (RBI) shared in a circular, granting “moratorium on payment of instalments of [...]

What you buy and where you buy can impact your creditworthiness – hence, if you are trying to improve your credit score, you need to keep a tab on your spending. Millennials are avid [...]

If you’ve ever applied for a loan from a bank, an NBFC or a fintech, you may remember the meticulous paperwork involved and successful completion of all formalities. The lender lets you know, [...]

Part 2 – Early Warning Signals for Customer Segments The Indian consumer has been steering the economy’s growth over the last many years, but as the COVID crisis hit, incomes and consumer [...]

Part 1: Ability to Handle the Unexpected As the world goes digital, so does business. Everything that once happened face to face, now happens at the touch of a button. From the get-go of Digital [...]

Few weeks back, for a bank piloting Algo360, we were reviewing how the bank’s Share of Wallet, presumably high, was not consistently high across the high value segment. That is, for a large [...]

A few weeks back, a friend, who was setting up his new apartment, was trying to buy furniture online. He implicitly trusted the brand, the products, and the website through which he was trying to [...]